Delivery and Returns

Delivery 

We aim to send all products so that they are with you within two working days. All items are delivered using First Class Royal Mail service. 

For all UK deliveries of products sold on our website packaging and posting is standardised at a cost of £3.99 per item. Please note multiple purchases will be packaged separately in order to protect the products during transit. If you make an order containing more than six products we will contact you directly with an individual delivery charge. 

Please contact us directly for delivery to the Scottish Highlands or Islands as service restrictions, and/or additional charges my be applicable. Please contact us directly for any European or worldwide orders. 

Packaging

Currently our products are placed in a clear polythene bag in order to keep our bakery goods fresh and free from moisture.  We aim to reduce amount of packaging we use by using suitably sized recyclable cardboard boxes, with a 100% biodegradable filler. 

Returns

We aim for all our products to arrive in perfect condition. Products are packaged in order to give them protection during transit, but should any damage occur please get in touch and we shall endeavor to replace or refund your product. 

If there are any issues with the product that warrant a return, please contact us directly via email info@jwcockettandson.co.uk